Frequently Asked Questions
Everything you need to know about your favorite craft soda.
Where can I find Jones Soda near me?
You can use our online Store Locator to find retailers carrying Jones Soda in your area, or order directly from our website for home delivery.
Are Jones Soda products gluten-free and vegan?
Yes, our standard cane sugar sodas are gluten-free and vegan-friendly, as we use natural flavorings and pure cane sugar.
How do I submit a photo for a Jones Soda label?
We love seeing your creativity! You can upload your photos through our official website's gallery for a chance to be featured on our iconic bottles.
What is your shipping policy for online orders?
We ship across the United States and Canada. Due to the weight of glass bottles, shipping rates are calculated at checkout based on your location and order volume.
Can I customize my own 12-pack of soda?
Absolutely. Our 'Custom Label' program allows you to choose your favorite flavors and upload your own images to create a truly personalized soda experience.
What should I do if my order arrives damaged?
Since we ship glass, accidents occasionally happen. Please take a photo of the damaged package and contact our customer service team within 48 hours for a replacement or refund.